Privacy Policy

reg.at – a service provided by dawox GmbH
Effective: May 2025

1. Controller

dawox GmbH
Bahnhofstraße 9
6824 Schlins, Austria
Email: [email protected]

2. General Information on Data Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). Personal data means any information relating to an identified or identifiable natural person.

3. Access Data (Server Logs)

When you visit our website, the following data is automatically processed:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Referrer URL
- Requested page/file
- HTTP status code

This processing is necessary for the technical delivery of the website and is based on Art. 6(1)(f) GDPR (legitimate interest).

4. Customer Account and Contract Fulfillment

To register a customer account and fulfill contracts, we process the following data:
- Name, address
- Email address, phone number
- Payment and billing data
- Contract and usage data (e.g., domains, hosting plans)

Legal basis: Art. 6(1)(b) GDPR (performance of a contract)

5. Domain Registration

To register domain names, we transmit your contact data to the respective domain registries such as nic.at, DENIC, or ICANN, usually via our technical registrar, sourceWAY GmbH, Adalbertsteinweg 97, 52070 Aachen, Germany.

When registering a domain with the extension .at, .co.at, or .or.at, your data will be transferred to nic.at GmbH, Jakob-Haringer-Straße 8/V, 5020 Salzburg, Austria. In this context, you expressly agree to the registration guidelines and the general terms and conditions of nic.at GmbH. This data transfer is necessary for the fulfillment of the domain registration contract and is based on Art. 6(1)(b) GDPR.

6. Payment Processing via Stripe

We use the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland to process payments (e.g., credit card, EPS, PayPal).

The following data may be transmitted to Stripe:
- Name, email address
- Payment information
- Invoice amount and currency
- IP address

Stripe processes this data partly under its own responsibility (Art. 6(1)(b) and (f) GDPR). More information: https://stripe.com/at/privacy

7. Web Analytics with Plausible

We use Plausible Analytics (Plausible Insights OÜ, Estonia) to analyze the usage of our website in a privacy-friendly manner. Plausible operates without cookies and does not collect personal data in the traditional sense. The following aggregated data may be recorded:
- Page views
- Duration of visit
- Browser type, device type
- Referrer (if available)

Processing is based on Art. 6(1)(f) GDPR. More info: https://plausible.io/data-policy

8. Contact

If you contact us via email or contact form, we will process your information to handle your inquiry.
Legal basis: Art. 6(1)(b) or (f) GDPR

9. Processors and Hosting

Our website is hosted by an external service provider. A data processing agreement according to Art. 28 GDPR is in place with this provider.

10. Retention Period

We only store personal data as long as necessary for the respective purpose or as required by statutory retention periods (e.g., 7 years under § 132 BAO).

11. Your Rights

You have the right to:
- Access (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Objection (Art. 21 GDPR)

To exercise your rights, please contact [email protected].
You also have the right to lodge a complaint with the Austrian Data Protection Authority: https://www.dsb.gv.at

12. Changes to this Privacy Policy

We reserve the right to update this privacy policy in accordance with legal requirements or changes in our services. The current version is available at reg.at/privacy.