Terms and Conditions (T&C)

reg.at – a service provided by dawox GmbH
Effective: 21th May 2025

1. Scope

These Terms and Conditions (T&C) apply to all contracts between

dawox GmbH
Bahnhofstraße 9
6824 Schlins, Austria
(represented by Managing Director Richard Reiber)
– hereinafter referred to as the “Provider” –

and its customers via the website reg.at concerning the registration of domain names and the provision of web hosting services.

2. Subject Matter of the Contract

(1) The Provider enables the Customer to register domain names and use web hosting services according to the selected plan.

(2) The specific scope of services results from the respective offer on the website reg.at and the concluded contract.

3. Conclusion of the Contract

(1) The presentation of services on the website does not constitute a legally binding offer, but an invitation to submit an offer by the Customer.

(2) The contract is concluded upon acceptance of the Customer’s offer by the Provider, either through explicit confirmation by email or by actual provision of the ordered services.

4. Prices and Payment Terms

(1) All prices are in euros and include statutory VAT unless otherwise stated.

(2) Payment must be made in advance for the agreed billing period, depending on the selected payment method.

(3) The Provider reserves the right to adjust prices for future periods. The Customer will be informed in due time.

5. Customer Obligations

(1) The Customer must provide truthful and complete information and update it promptly in the event of changes.

(2) The Customer may not use the provided resources for illegal or abusive purposes, including but not limited to spam, phishing, malware, or other harmful activities.

(3) The Customer is responsible for backing up their data, unless a backup solution has been explicitly agreed upon with the Provider.

6. Domain Registration

(1) The Provider acts solely as an intermediary between the Customer and the respective domain registry.

(2) The policies of the respective domain registries (e.g., nic.at, DENIC, ICANN, etc.) also apply.

(3) For domains ending in .at, .co.at, and .or.at, the Customer explicitly agrees to the registration guidelines and the terms and conditions of nic.at GmbH. The Customer also consents to the transfer of their personal data via sourceWAY GmbH, Adalbertsteinweg 97, 52070 Aachen, Germany, as registrar, to nic.at GmbH.

(4) The Provider does not guarantee the availability or continued allocation of the requested domain.

7. Term and Termination

(1) The term of the contract is determined by the selected plan and is automatically renewed unless terminated in due time.

(2) The notice period is 14 days before the end of the term, unless otherwise agreed. Termination may be submitted in text form (e.g., email) or directly online via the customer area on reg.at.

(3) The right to extraordinary termination for good cause remains unaffected.

8. Liability

(1) The Provider is liable only in cases of intent or gross negligence. In cases of slight negligence, liability exists only for breach of essential contractual obligations (cardinal obligations).

(2) Liability for data loss is only assumed if the Customer has demonstrably made regular backups.

(3) The Provider is not liable for disruptions beyond its control (e.g., force majeure, third-party network failures).

9. Data Protection

(1) The Provider processes personal data exclusively in accordance with applicable data protection laws.

(2) Further information can be found in the privacy policy available on the reg.at website.

10. Final Provisions

(1) Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) Place of performance and jurisdiction is the seat of the Provider, provided the Customer is a business entity.

(3) If any provision of these T&C is or becomes invalid, the validity of the remaining provisions shall not be affected.

Contact

dawox GmbH
Bahnhofstraße 9
6824 Schlins, Austria
Email: [email protected]